Shipping Policy

This Shipping Policy applies to all orders of dressers, bedside tables, table lamps, carpets, and other home furniture and decorative products (hereinafter referred to as "Products") purchased through the online store. It specifies the key terms related to product shipping, including delivery scope, order processing time, shipping methods, shipping fees, and related responsibilities. By placing an order, you acknowledge that you have read, understood, and agreed to abide by all provisions of this Policy.

1. Shipping Scope

We provide shipping services to most domestic regions and selected international regions. For domestic orders, shipping covers all provinces, autonomous regions, and municipalities directly under the Central Government, excluding remote areas that are not reachable by regular logistics (specific remote areas will be indicated at checkout). For international orders, shipping is available to designated countries and regions, and the specific accessible areas will be displayed when you enter the shipping address at checkout. Please note that some international regions may have shipping restrictions due to customs regulations or logistics conditions, and we reserve the right to refuse shipping to such regions.

2. Order Processing Time

Order processing time refers to the period from order payment to shipment. For regular in-stock Products (such as table lamps and carpets), the processing time is 2-3 business days (excluding weekends and public holidays). For large furniture products (such as dressers and bedside tables), due to the need for additional packaging and inspection, the processing time is 3-5 business days. For customized Products or pre-ordered Products, the processing time will be 7-10 business days or longer, and the specific processing time will be clearly stated on the product detail page. If there is a delay in processing due to force majeure (such as natural disasters, public health events) or unexpected circumstances (such as inventory shortages), we will notify you in a timely manner.

3. Shipping Methods and Delivery Time

We cooperate with professional logistics carriers to provide safe and efficient shipping services, and the available shipping methods will be displayed at checkout based on your shipping address and the type of Products. The main shipping methods are as follows:
  • Standard Shipping: Applicable to all types of Products and most regions. Domestic standard shipping for small items (table lamps, carpets) takes 3-7 business days after order processing; for large furniture (dressers, bedside tables), it takes 5-10 business days due to the need for special transportation. International standard shipping takes 7-15 business days after processing, and the specific time varies by destination. This method provides basic tracking services.
  • Expedited Shipping: Mainly applicable to domestic regions and small items. After order processing, delivery takes 1-3 business days. This method offers priority handling and transportation, with real-time order tracking. Additional fees apply, and the specific amount will be calculated at checkout. Due to the size and weight of large furniture, expedited shipping is not available for such products.
Note: The estimated delivery times are for reference only and do not include weekends, public holidays, or customs inspection time (for international orders). Delays may occur due to factors beyond our reasonable control, such as weather conditions, traffic congestion, customs clearance delays, or logistics carrier issues. We will not be liable for delivery delays caused by these factors, but we will try our best to assist in tracking and coordinating.

4. Shipping Fees

Shipping fees are calculated based on the shipping method, destination, product weight, volume, and order value. The specific shipping fee will be automatically calculated and displayed at checkout before you complete the payment. The following are the main shipping fee policies:
  • Free Standard Shipping: For domestic orders with a total value reaching the specified threshold, free standard shipping is provided. The specific threshold is displayed on the homepage or at checkout. This offer does not apply to expedited shipping, customized Products, or international orders. For large furniture products, the free shipping threshold may be higher, and the specific standard will be indicated at checkout.
  • Domestic Shipping Fees for Small Items: For domestic orders of small items (table lamps, carpets) that do not meet the free shipping threshold, a flat-rate shipping fee will be charged, and the specific amount will be clearly indicated at checkout.
  • International Shipping Fees: International shipping fees are calculated based on the package weight, volume, and destination country/region. A minimum international shipping fee applies, and the exact amount will be calculated at checkout. Import duties, taxes, and customs fees are not included in the shipping fee and must be borne by the recipient. It is recommended that you understand the local customs policies before placing an international order.

5. Key Shipping Notes

You are responsible for providing an accurate, complete, and valid shipping address (including street number, city, postal code, and contact phone number). Incorrect or incomplete address information may lead to delivery delays, losses, or returns, for which we will not be liable. Address modifications are only allowed within 24 hours of order payment; once the order is processed, address changes cannot be made.
Once your order is shipped, a shipping confirmation containing a tracking number will be sent to your registered email. You can track the real-time shipping status through the carrier's official website. Upon receiving the package, please inspect it for damage before signing for acceptance. If the package is obviously damaged, you have the right to refuse acceptance and contact us in a timely manner. For large furniture products, please check the product integrity within 48 hours of receipt and report any defects with relevant proof.
We reserve the right to modify or update this Policy. Updated versions will be posted online with the effective date marked and take effect immediately upon publication. Continued use of the store's services after updates constitutes acceptance of the modified Policy.