Privacy Policyd
This Privacy Policy governs the collection, use, storage, disclosure, and protection of your personal information when you access, browse, or make purchases through the online store specializing in dressers, bedside tables, table lamps, carpets, and other home furniture and decorative products (hereinafter referred to as "the Store"). By using the Store's services or placing an order, you acknowledge that you have read, understood, and agreed to the terms and conditions herein, and consent to the collection and use of your personal information in accordance with this Policy.
1. Types of Personal Information Collected
We collect personal information that you voluntarily provide to us for the purpose of completing transactions and providing services, as well as information automatically generated during your use of the Store. The specific types include:
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Order and Contact Information: When you place an order, you will need to provide your full name, shipping address, phone number, and email address. This information is necessary to process your order, arrange product delivery, and notify you of order status.
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Account Information: If you choose to create an account on the Store, you will set a username and password. We will also store your purchase history, saved shipping addresses, and payment method preferences (we do not store complete payment card information) to facilitate your future shopping.
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Communication Information: When you contact us through online customer service, email, or other channels to consult about products, after-sales issues, or other matters, we will record your communication content and related information to respond to your inquiries and resolve problems.
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Device and Browsing Information: When you access the Store, we may automatically collect information about your device and browsing behavior through cookies, web beacons, and other similar technologies. This includes your device type, operating system, browser type and version, IP address, browsing history (such as pages viewed, product searches, and stay time), and referral source. Such information is collected anonymously in most cases and will not directly identify you personally.
2. Purposes of Using Personal Information
We use the collected personal information for the following legitimate purposes, and will not use it beyond the scope necessary to achieve these purposes:
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Process and fulfill your orders, including verifying order information, arranging product packaging and shipping, and providing order tracking services.
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Manage your account, including logging in authentication, updating account information, and maintaining account security.
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Provide customer service, respond to your inquiries, handle after-sales issues (such as returns, exchanges, and product quality complaints), and improve the quality of our services.
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Send you important notifications, such as order confirmation, shipping reminders, policy updates, and other information related to your transactions and the Store's services.
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Improve the Store's functionality and user experience, including analyzing user browsing behavior, optimizing product display, and developing new products and services that meet user needs.
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Send marketing and promotional information to you with your explicit consent, such as new product launches, discount activities, and exclusive offers. You can withdraw your consent to receive such information at any time.
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Comply with legal obligations, such as tax declaration, and protect the legitimate rights and interests of the Store and users (such as preventing fraud and handling disputes).
3. Disclosure of Personal Information
We attach great importance to the confidentiality of your personal information and will not sell, rent, or otherwise disclose your personal information to any third party without your consent, except in the following circumstances:
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Trusted Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating the Store and providing services, such as payment processors, logistics and shipping partners, and IT service providers. These service providers are bound by strict confidentiality agreements and can only use your personal information to perform the services entrusted by us, and are not allowed to use it for other purposes.
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Legal Requirements: We may disclose your personal information if required by law, regulations, judicial decisions, or administrative orders, or to protect the public interest and the legitimate rights and interests of the Store and others.
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Consent of the User: We may disclose your personal information to third parties with your prior explicit consent or authorization.
4. Protection of Personal Information
We implement reasonable technical and administrative security measures to protect your personal information from unauthorized access, use, disclosure, modification, or destruction. The specific measures include:
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Using data encryption technology to protect sensitive information during transmission and storage.
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Setting up strict access control policies to ensure that only authorized personnel can access your personal information.
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Regularly conducting security audits and vulnerability scans on the Store's systems to improve security protection capabilities.
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Formulating internal data security management systems to standardize the collection, use, and storage of personal information.
However, it should be noted that no data transmission or storage method is 100% secure. We will do our best to protect your personal information, but we cannot guarantee absolute security. You should also take appropriate measures to protect your account information (such as not disclosing your password to others) to avoid information leakage.
5. Your Rights Regarding Personal Information
You have the following rights regarding your personal information collected by us:
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Right of Access and Correction: You can log in to your account to view and update your personal information (such as shipping address, contact phone number). If you need to access or correct other personal information, you can contact us through the designated channel.
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Right of Deletion: If you believe that the personal information we collect is incorrect, unnecessary, or violates this Policy, you can request us to delete it. We will review your request and delete the relevant information in a timely manner if the request is valid.
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Right to Withdraw Consent: You can withdraw your consent to our use of your personal information for marketing purposes at any time (such as unsubscribing from promotional emails). Withdrawing consent will not affect the legality of the use of your personal information based on prior consent.
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Right to Cancel Account: You can request to cancel your account. After account cancellation, we will delete or anonymize your personal information in accordance with relevant laws and regulations, except for information that needs to be retained in accordance with legal requirements.
6. Use of Cookies
Cookies are small text files stored on your device when you access the Store. We use cookies to improve your browsing experience, such as remembering your login status, saving your shopping cart information, and analyzing user behavior. You can adjust your browser settings to refuse cookies or prompt you when cookies are sent. However, if you disable cookies, some functions of the Store may not work normally (such as unable to save shopping cart information or log in to your account).
7. Modifications to This Policy
We reserve the right to modify or update this Privacy Policy in accordance with changes in laws and regulations, or adjustments to the Store's business scope and service content. Any modifications or updates will be posted on the Store's official page with the effective date marked. The modified Policy will take effect immediately upon posting. If you continue to use the Store's services or place orders after the Policy is updated, it shall be deemed that you have accepted the modified Privacy Policy.